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How to reinstall the system? 1. Login to your console, and in My Products or Services, select...
Do you use XEN, KVM or OpenVZ?We use optimized KVM together with our own proprietary management software.
How on earth can you make profit with such pricing?Since 2012, our development team has been developing a very efficient cloud server management...
What payment methods do you support?So far, we support Paypal and Alipay, and we will add more payment methods in the future.
Under what circumstances can I get a refund?You may request a refund of your payments to us, provided that all of the following conditions...